As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Know Your Worth. DISCLAIMER: We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Acknowledging and resolving customer complaints. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. Quick Apply. The mission of our customer care teams exemplifies the need for humanunderstanding. Copyright 2023 Grabjobs Pte.Ltd. We are Alight Solutions. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. These teams are a critical component of Alights health care,retirement and HR-delivery services. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. Find out if you meet the requirements! Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! At Alight, we believe a company's success starts with its people. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . All Rights Reserved. You will be notified during the hiring process which checks are required by the position. You will be notified during the hiring process which checks are required by the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. We are forthright and genuine when we speak. * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Reimagining how people and organizations thrive. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Get hired today! Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Our people are our greatest assets at Alight Solutions because People Matter! This may include additional research and ongoing casework. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! 88 followers . Customer Care Representative Human Resources. Alight Easy 1-Click Apply. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Read more Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. You're able to quickly input and retrieve data while working with the customer on the telephone. At Alight, we connect passion with purpose. Alight is committed to a diverse workforce and is an affirmative action employer. To deliver on this purpose, we do things differently. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. See office directory 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. to demonstrate your interest in the role. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Please note that all salary figures . Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Its a permanent virtual customer care representative Job. Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business View Job description, benefits and responsibilities. Location As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Disabled Person, Inc. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Ten paid holidays per calendar year (8 fixed and 2 floating). #beAlight Type: Full Time Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. This training will take place during the first 5-weeks of your employment, and the hours are full time. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) View Job description, benefits and responsibilities. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 2023 We strive for Excellence Every Day by collaborating with our clients and colleagues. We promote healthy lifestyles and flexible work arrangements for our employees. This is a 6 months project and we offer Full Time Shifts (Rotating). Find the best jobs in the US, apply in 1 click and get a job today! * Demonstrate a positive attitude, self-awareness and embrace feedback Join our team. The estimated additional pay is $2,234 per year. If so, you've come to the right place. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. View Job description, benefits and responsibilities. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. The estimated base pay is $36,558 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. Communicating with customers through various channels. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. We want towelcome you to learn more aboutAlight and our Customer Care team. 1999 - Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Cons Find out if you meet the requirements! At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . We are brave in spirit, act decisively, learn quickly and get it done. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. We combine data-driven . * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Si es as, entonces ReedGroup es para ti! * Be kind and compassionate A 401k plan that includes a corporate match. People can always trust us to say what we mean and depend on us to do what we say. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Our story starts with a simple, universal truth: Every business is a people business. Because transformation takes a workforce. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Our people are our greatest assets at Alight Solutions because People Matter! Be Real with Alight and help us re-imagine how people and organizations thrive. Alight Solutions offers a promising . Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. At Alight, we are reimagining how people and organizations thrive. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.
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