Damaged or missing wheel bearings can cause slow movement. How to Troubleshoot a Noisy Pool Pump There are two main components of a pump: the motor and the housing (and the impeller, which connects the two). Cable is Tangling in the Pool Hi Its backing up as expected, and covers the entire pool. Water pressure seems fine. We laugh and have a good time. The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. (2020) Jacuzzi Play Owner's Manual. About 9 Revolutions per 15 seconds, or 34-38 RPM (per minute), is considered optimum for Letro Platinum cleaners. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. Hi Rosemary, I read thru the manual https://www.intexcorp.com/support/ and it did not address air suction between hose sections, but I would first make sure all connections are tight (I assume they are threaded, but maybe they are twist lock). My Kreepy Krauly only goes to the left so in just goes in a circle I have just put all new parts in side and new feet and wings. It could be an propeller blockage, or hair or string wound around the top propeller, or the belts or tracks are binding up, perhaps due broken teeth on gears or belts. Need help troubleshooting what is wrong with your sump pump? Anthony Apollo VA-52 DE Pool Filter Repairs, https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be, http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf, https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG, http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf. Hi Robert, call the company and get warranty service on the cleaner. "logo": { Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. That said, watch out for tiny particles making their way inside the cleaner through the filter as well. $49900$624.98. Get $75 rebate! I have replaced the belts and always clean the bag. Suction pool cleaners work based on your pool pumps water flow. Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. Air leaks in the hose or connections often cause air bubbles at the return line. Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? It is on a booster pump and works on pressure. This. My kreepy requires me to almost shut off the valve for the skimmer and the drain to get enough suction for it to work. This could indicate worn drive tracks or wheel tube brushes. Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. Behind the scenes is a lot of cuddles and play time. Two very easy ways to keep your pool cleaner well maintained include: emptying its basket or filter bag often to ensure proper continual suction, and clearing its brushes of any tangled debris to ensure it can move smoothly and efficiently. Pool Cleaners, Pool & Hot Tub Service. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. "datePublished": "5/22/2012", The power supply should have an indicator light showing that power is being received. Any ideas? "@type": "Person", my polaris 360 floats. Pressure coming out of the filter back into the pool is solid and is the same whether the cleaner is running or not. To clean your filters, rinse with a hose and soak in filter cleaner. Find a Dealer. Its sole purpose is to operate the impeller. Powerful pool pumps create strong water flow, which can cause your suction side cleaner to move faster than normal. Heres a manual with more troubleshooting tips for The Pool Cleaner, aka Tracker, aka Poolvergneugen, aka AquaNaut. It's powerful, balanced, and doesn't have any hammering noises (common in other suction-side pool cleaners) for quiet operation. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. Hi, that could be low suction from a not very powerful pump, or other pipes also open like other skimmers or main drain, or loss of suction at hose connections between cleaner and skimmer. "identifier": "" 3. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. Clean pool with pump & filter before using the Jacuzzi Comet. Oftentimes, the wires inside the rubber casing will short out or break. You may notice that the cleaner moves, but doesnt climb the walls. if depth is More than 7 feet, but less than 12 feet, use 3 weights: one 4 to 12 inches, one 6 feet and one 10 feet from the swivel head. This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. SAND BACK TO POOL. Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris VRX iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Any ideas? I have an account where the Shark suction cleaner used to work great, now its slow and less efficient. If your suction side cleaner does not cover your entire pool, check the hose length! Increasing the pool cleaner speed is possible on pressure cleaners by closing the bleeder valve at the wall connection. I started SSOS because I have a love for kids and a want to help families with their children. Jul 14, 2020. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. Articles and resources for swimming pool owners and DIYers. "width": "611", Loose wheels or loose drive belts can cause your cleaner to behave sluggishly. Jacuzzi J - D300 Pool Cleaning System. Bleed off excess pressure at the wall fitting to slow down the cleaner. More pressure flowing to the tail can usually stop this, as well as pointing the rear thrust jet up, 12:00 setting, and pulling the head float out (Polaris type cleaners). Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. Now when I put it in, it starts fine. Spa Works Repair. If it hasn't rained in quite some time, you probably have a leaky pump. "caption": "In The Swim Blog" Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. When a pool cleaner does not climb the walls, there is a problem with the cleaning pattern or cleaner speed. 03 Why is my pump noisy? Solution You'll need to determine exactly what the problem is by examining a few things closely. Now, it is flashing red and will not turn on. Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. I HAVE A 2 YEAR OLD HAYWARD POOL VAC. Waterlogged hose floats should be replaced, and hose swivels should rotate freely. You may access this free library by clicking on the manufacturer titles below. Hi, good question. The floating cords can break inside the casing, without any external damage, especially near the cleaner, where it enters the cleaner. Look at Paramount iJet, or Hayward Hydrosweep eyeball fittings for this. We have The Pool Cleaner sweeper. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. I have the Aquabot x4 Model 200 and it spends most of its time on the walls or trying to climb the steps. You can rotate them side to side, or flip them around. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). sanitization. You could try a different drain cover perhaps, a lower profile grate that lays flatter not sure what would work with your current drain make/model, but you want to be sure not to make the drain unsafe, to prevent any entrapment hazard. Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. POOL CLEANER INFORMATION. If higher, adjust the flow regulator, to open it more, which will reduce the cleaner speed and climbing. My hose keeps coming out of the dedicated suction line. Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks. Hi Amber, check the piston to be sure that it moves freely, sometimes some grit gets stuck in there, or the piston gets into a bad angle and wont slide freely in the chamber. It could also be that the vacuum head is getting stuck on the bottom of the pool, because the vac head is set too close to the ground (lower the wheels if possible), or due to irregular pool surfaces (small divots or bumps in the floor). If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. Pressure side cleaners operate on the pressure side of the filter pump, which pushes water into the cleaners booster pump. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. In order for the cleaner to operate correctly, the water needs to be at least 60 degrees Fahrenheit. Frustrated with your current company? When the piston is in a position blocking off the rear jets and only allowing water in the front jets. Remove it and blow water thru the other way, or ream out with a small instrument. If the cleaner moves, you know it's the filter. In such a case, pierce it with a long screwdriver, or cut it with a hacksaw blade, to remove it in pieces. Making adjustments to the cleaner pattern as described above may produce different results, allowing the cleaner to make a better approach to the wall. The wall fitting EW22, has a pressure relief, sometimes automatic, or some allow you to turn it open more with large pliers until the RPM drops. When you restrict the intake lines, that causes small air leaks to open up into larger air leaks, with the increase in vacuum pressure. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. Hi Davy! Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). 2. In high demand. Build a Pool Electronic Chlorinator Cell Test inspiration . Thank you, Hi Shannon, for your type of cleaner, x4 or the Breeze cleaner by Aquabot, check that there is no trapped air in the unit, and you could flip the switch to change directions, that may help. I have a pressure (Polaris) cleaner and the hose keeps getting tangled in the front wheel. I replaced the pump motor and the impeller, which was severely clogged with grass. One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide" Hi Glenn, good question, and the adjustment is at the wall fitting. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. Others are spaced out along the line, but 2 or 3 are underwater at all times, to keep the hose more or less vertical. Hi Jeff, are you using an extension cord? You may find other tools in your shed that are sized just right, to fit inside of the part, grabbing it so you can turn it, perhaps pruning shears or something else of the right size and shape If that doesnt work, you may have to end up destroying the part, to remove it. if horizontal across the top, or loose (not locked in place), it will tend to spend more time on the walls. Just because your cleaner is fast doesnt mean its efficient. You can count RPMs of the wheel, should be between 11-13. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . A last resort may be to replace some hose sections. Remove any debris and check for damages to the skimmer and strainer baskets. Is this normal? The motor is the power of the operation. Why isnt my robot cleaner cleaning the algae in my pool i have shocked my pool several ti.es and the stuff falls to the bottom Of my pool but my robot wont pick it up. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. Hi, if the skimmer is empty, pour a little dish soap (just a few drops), to act like a lubricant. Report. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX iQ+ calculates the most . The feed hose must be long enough to reach from the wall connection to the farthest point in your pool, with a few feet leftover. That would be the air leak location. First, check the breaker box for blown fuses. Cleaning large debris is one area where suction-side pool cleaners tend to do poorly compared to pressure-side and robotic pool cleaners. Pressure-side cleaners need about 27 - 30 psi to function properly. Bathroom. Any suggestions? "publisher": { I have an electric, Jacuzzi brand automatic that is only moving one direction? Played with the skimmer valve, thats not it. the idea though, is that you only run the cleaner for 3 or 4 hours, and then you disconnect it, and the circulation is returned to normal. How do I adjust the pressure? Zodiac Pool Cleaners Brochure. When a cleaner is connected, this created some vacuum pressure, which makes it easier for air leaks to occur around the pump, and the pump would prefer to draw from other lines that are less work to draw from. Why isnt my robotic cleaner staying on to clean my pool,does that mean my pool is clean,cause I clean it everytime the kids get out. For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. The wheels turn and it moves around the pool but the front is slightly lifted off the ground which doesnt allow the vacuum to pick anything up? Powered by the suction of the pumps water flow, suction side pool cleaners clean the whole pool in a random pattern while the pool circulation system is on. "height": "219", I have a Dolphin Nautilus that once turned on moves forward about a foot or two then reverses about a foot then stops moving. Incidentally, this will increase the water pressure in the filter signaling that it is time to clean the filter. A lazy sweeping motion is best, not whipping around like crazy. "@type": "Organization", . Any ideas? Or close some jets? Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. 5. Verify the vacuum connections are securely sealed, and that the hose is not punctured. We buy a new MX8, but it does not clean the side walls of the pool. Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? Adjustments to the direction of the return jets in your pool can affect cleaner coverage. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. Don't forget to rinse them after. If everything up to the power supply plug seems to be working right, the next point you need to test is the cable connecting the Dolphin cleaner to the power unit. INST 448 Jacuzzi JVX Series Pool pump V10-17. Verify the booster pump is operating, and the filter and pump are turned on and running. You should be able to fix most issues on your own. Hot tub pumps are hot. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. Cords can be shortened and reattached, or you can buy a replacement cord if that is the issue. The brushes and climbing rings were torn and pretty worn from the previous homeowner so we thought that was the issue so I replaced those parts. Also makes it easier to connect Kreepy, without having to reach way down there into the skimmer. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. It had not been working well so I did a rebuild kit and also replaced the back-up valve. Working ok, but noticed debris being recirculated back into the pool. There are three main types of pool cleaners: suction side, pressure side, and robotic. Anything Im missing? Is there something like a connector I should use to keep the hose attached to the wall? Hi Doc, at this point, I would recommend calling or emailing the manufacturer, for their expert advice, as I am outta ideas! You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. "name": "In The Swim", Tangled pool cleaner hoses are usually the result of waterlogged or poorly placed hose floats. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. "@type": "ImageObject", Disaster strikes and time comes to a standstill if your pool cleaner stops working. To fix, simply let the cleaner sit in the pool for at least 30 minutes or until the brushes are soft. Even if you clean the filter, a test you can do is if you have a sand or DE filter, you can put the valve on recirculate and run the system. Hi Robert, does the power box led indicator do any flashing, indicating an error? Note that most pressure pool cleaners have reverse mechanisms or backup valves to reverse the cleaner direction every few minutes and prevent stalled operation. If it can perform these steps, try it in the pool again. I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. Lately it has been climbing the wall until it makes it above water. If those things dont help, I would suggest making some sort of homemade deflector, like maybe a plastic clothes hanger, or brass, something similar that you can wedge in there, and it will stick out of the skimmer by a few inches, but not block leaves coming in, to deflect the hose as it comes by. you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. DE filters can also bypass debris with a missing air bleeder screen or sock. Hi, if you check the handle on top, it should be diagonal across the top, and locked in place. They also can be, Pool Filter Parts Pictorial In our final pool parts pictorial, we look closely at the most common parts sold for today's pool, One of my favorite pool filters out there is a vertical grid DE filter, made by Purex for Anthony Pools. Then after about 5 or 10 minutes it just stops. J-500 COLLECTION. It will not climb the walls in the deep end. At this point, check the drive motor itself, to verify connections are tight. "address": "", Kokido EV05CBX Telsa 5 Rechargeable Handheld Electric Pool & Spa Vacuum Cleaner. 1)Shaft Seal. First step - check your pump strainer basket and impeller. Check the wheels as well if there are any rocks or sand stuck in them. If the cleaners hose length isnt the problem, inspect your pools return jets. See if the wheels have an adjustable axle, which is loosened and after moving the wheel, retightened, to make the track more snug. This is the most common . Tripped breaker: Breakers are built-in mechanisms to keep electrical systems from overloading. Likewise, tiny grains of sand or plaster can make their way around in-line strainers and clog up small openings inside the cleaner. "height": "219", If not, you'll have to purchase a new one. I have a Kreepy Krauly that is kreeping slowly. My water bill recently doubled last month, so Im wondering if perhaps that has something to do with it. Any suggestions? Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. Third, check that the hose is balanced, and the kreepy is sitting at a 45 degree angle to the floor. Full Description. If that screen gets clogged, your pool cleaner will protest by freezing in place. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. Holding it underwater, flip it over and shake a bit to let the air escape. Another option is to use a skim vac plate (made to fit your skimmer) with a 90 elbow on top, so that your skimmer basket catches the debris, not the pump basket. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", I have suction in all of the hoses. Hi Mary, the hose floats can fail over time. Possibly also could be a bad power cord for the power supply? We bought a new shark. You also need to check that the feed hose is floating properly. It seems to be getting adequate pressure and squirting water from all the right place. }, "wordCount": "3483", Cleaners Salt & Swim Troubleshooting Assistant. Slight water loss around the hose swivels is normal. }. My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. Follow the pressure side pool cleaner troubleshooting tips below to solve any issues. I dont know why it wont go all over the pool. "url": "https://intheswim.com/", So, just plug it into the back hole (deck side), and adjust the other valves until it cleans properly. I cant get it to stay on the bottom. Kokido Telsa 5 Rechargeable Handheld Pool Vacuum Cleaner automatically starts when the cleaner is completely submerged into the pool. I love my swisher but none around d here works on them. Clean those areas manually with a pool brush. I am looking for advice how to change its pattern, like moving wight on the hose changing hose length by adding or removing one section what is the best way? lots of things to check, depending on your filter type! How can I get it to cover the entire pool? There isnt anything universal, but could be available (for your particular product). Pool Lube on the o-ring can also be helpful, sometimes necessary, to get the fitting turned in all the way. A speedy suction side cleaner will zip past dirt and debris, leaving behind a dirty pool. Michael, air is the path of least resistance, your pump will prefer to pump air rather than water if it can. This happens to polaris and letro cleaners too some times, the sweep tail can get sucked up into the throat and into the bag. My floats dont appear to have water in them but it seems I need to boost the line somehow. Flat head with clip on brush. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. We got it moving but it will only travel backwards. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. Robotic pool cleaners are electric, and dont rely on the water flow from your pumps suction or pressure side to move around the pool. The free chlorine level is too low. 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. I have not had any problems until now. Remove the cleaner from the pool and unhook the hose from the top of the to release the tube and diaphragm from the main cleaner body. Hi Julie, the debris bag might have some holes in it, or it may have lost its elastic that holds it around the frame, or possibly is running without the filter bag installed? the spot where the cable connects to the cleaner is also under stress from being lifted out of the pool by the cord, when it does this problem, lightly move the cable and see if you can get movement, if so, shorten and reattach the cord. The hose determines how much room the cleaner has to move in your pool. Choose your model and in only a few easy steps, order your brand new cover now! And, sand and De filters can also bypass debris back to the pool from a missing or misaligned o-ring in a push pull slide valve, or spider gasket in the filter multiport valve. We offer swimming pool artificial rock staining and recoloring, acid wash, tile repair, deckoseal and mastic. Check the owner's manual and the appropriate diagrams . "keywords": "pool cleaner troubleshooting", Another tip is to redirect the return fittings to spray straight down when returns spray water outwardly, they can push the cleaner hose, directing the cleaner away from areas beneath the wall return. Leaks can come from three different places - the shaft seal, the union, or the volute . Details. learn more pumps. I have a The Pool Cleaner (now owned by Hayward), when it is on the floor of the pool it moves extremely slowly often getting stuck in place and lacks the power to go up walls. works fine the will all of a sudden float to the top and stay there???? Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. The hose is not floating like it should be? Inspect the power cord very carefully, moving it through your hands to see if you moving the cord starts the cleaner again. Turn the unit off. Covid-19 & Pools COVID-19 RESOURCE. Is it bad for the vacuum to go above the water? If you hear clicking or popping, there may be something restricting the movement. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. The backup valve is new., lines and filter are clean. It was working fine, but now when I plug it in, the red light comes on showing direction (floor or floor/wall) and then the cleaner starts working for a few seconds or minutes and then the unit goes dead no red light, no error code, nothing. If more than that, remove equal amounts of hose from the 2nd and 3rd hose sections. The leaf bag could be also full, holding the cleaner back from powering around the pool. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. My sharkvac is getting high ventered on the pump water intake drain on the bottom of the pool. It could also be a clogged pump basket or filter. Theres no clogs in the cleaner itself its been taken apart multiple times and runs fine when it is not touching the floor of the pool. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. Most of the time, your pool cleaner just needs a few tweaks here or there, or some pool cleaner parts, and its off and running again. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . Visit our pool cleaner parts department for all the parts mentioned above. Jacuzzi Repair 1. Richard Schnittger It takes a lot of traction and suction to climb a pool wall without falling off. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. You could make a DIY 90 deg elbow attachment to the skimmer, which will allow you to use the regulator. Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. It seems to be repeating the same pattern in the pool when cleaning, ignoring the deep end and the shallow end? Rocks or sand can lodge in the wheels of a pressure side cleaner, preventing movement. Check the wall stainer, inside of the wall fitting for cleanliness. It could also be a damaged wall fitting connector, item D-29, but usually itts the UWF. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. Sam, you could use a hose adapter, that should keep the hose attached.
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