With Sharp Account, you can request access to a minor child's (age 11 or younger) or dependent adult's account to manage health information, view and pay bills, and more. Arizona state law and your Mercy Care provider contract prohibits balance billing MC members for Medicaid covered services and benefits. Caregivers for SCAN Members can receive help with their login credentials here. Enrollment with Sharp Health Plan depends on contract renewal. Careers
Although physicians are licensed to practice at Sharp's hospitals, they are not Sharp HealthCare employees. If youre currently not a member and are interested in learning more about SCAN Health Plan, speak to one of our representatives by calling 1-877-452-5898. Your password has been reset. Please print and use this permission to discuss protected health information form to allow someone to speak toSharp Rees-Stealy representativesregarding your billing information. The request for State Fair Hearing must be filed in writing no later than 30 days after receipt of the Notice of Decision. To have your name removed from our advertising mailing list, please complete and submit the Mailing List Removal form. For any claims, eligibility, or referral inquiries, contact our dedicated Customer Care team. It is important to note that balance billing members is prohibited under all Mercy Care health plans. If you are still concerned, you may contact The Joint Commission at 1-800-994-6610. Sharp Health Plan . This service is free of charge and also includes American Sign Language translators. To set up a hospital payment plan for a family member, call us at 858-499-2400. Effective immediately, providers who are submitting paper corrected claims to Fidelis Care must follow the claim and field billing guidelines below. Learn More. Contact us Coronavirus & COVID-19 resources for providers email us at provider.relations@sharp.comor call 1-858-499-8330. See if your doctor is covered under Sharp Direct Advantage Medicare plans. Sharp Health Plan is an HMO with a Medicare contract. Sharp Health Plan 1.800.359.2002. These hours may change during holidays see below. Read up on ways to protect your colorectal health. Not only do we now have the ability to receive disputes by fax, but we can also respond back to our providers via fax, allowing you to receive faster decisions. Sharp Direct Advantage is offered by Sharp Health Plan. Please read our. Call us We are available 7 am to 8 pm, seven days a week. For general questions or provider portal registration, contact our Provider Account Management team. All electronic submissions shall be submitted in compliance with applicable law including HIPAA regulations and Mercy Care policies and procedures. The percentage you pay of the remaining costs depends on your plan. Many surgery and procedure names sound similar. You can use this special enrollment period only once between Dec. 8, 2022,
There is a problem with enrollment at this time. Long Beach, CA 90801-5616, Encounter Data Team You can pay by credit or debit card or by check. AHCCCS (Arizona Health Care Cost Containment System) is Arizonas Medicaid Managed Care Program. Send us an email instead. Health (3 days ago) Web101 Wood Avenue South, 8th Floor. Don't want to pick up the phone? If you have questions regarding your claims for DentaQuest, you can contact them directly at 844-234-9831. Visit Medicare to compare other plan ratings and find detailed reports. Box 90640Phoenix, AZ 85066. AHCCCSOnline Website
SharpHealthPlan.com no longer supports this Internet browser. To provide a more personalized experience, please select a state where SCAN is offered. The physician's bill will be for the professional services. It's National Drug & Alcohol Facts Week. 2023, Help me find urgent care centers in my network, Sharp HealthCare Hospital Billing Customer Service, Sharp Rees-Stealy Medical Group Billing Customer Service, Douglas & Nancy Barnhart Cancer Center at Sharp Chula Vista Medical Center, Sharp Chula Vista Outpatient Nutrition Counseling Program, Sharp Chula Vista Outpatient Surgery Center, Sharp Chula Vista Pre-Anesthesia Evaluation Services, Outpatient Imaging and Cardiovascular Services, Sharp Coronado Payne Family Outpatient Pavilion, Sharp Laboratory Services at Sharp Coronado Hospital, David & Donna Long Cancer Center at Sharp Grossmont Hospital, Sharp Grossmont Hospital Burr Heart & Lung Clinic, Sharp Grossmont Hospital for Women & Newborns, Sleep Disorder Center at Sharp Grossmont Hospital, Sharp Mary Birch Hospital for Women & Newborns, Sharp McDonald Center Detox and Residential Services, Sharp McDonald Center Intensive Outpatient Services, Kevin H. Cook Infusion Center at Sharp Memorial Hospital, Sharp Allison deRose Rehabilitation Center, Sharp Metropolitan Medical Campus Pre-Anesthesia Evaluation. Mercy Care is contracted with AHCCCS to provide Medicaid covered benefits and services to Mercy Caremembers. We provide dedicated bilingual (English/Spanish) representatives to our members and free over-the-phone translation services in dozens of other languages. For credentialing inquiries about your application or credentialing status, contact our Credentialing team. Box 982975El Paso, TX 79998-2975. For the best experience on our website, please upgrade your browser to the latest version. SCAN Claims Department Seven days a week, Get the most out of your pharmacy benefits, Understanding your explanation of benefits. up. 2023, Help me find urgent care centers in my network, Consumer protections from surprise billing, permission to discuss protected health information form, Sharp Mary Birch Hospital for Women & Newborns. Find your health plan's address (PDF). American Indians and Alaska Natives (AI/AN) enrolled in AHCCCS or Children's Health Insurance Program (KidsCare) may choose to receive their coverage through the AHCCCS American Indian Health Program (AIHP) or one of the AHCCCS-contracted managed health plans called AHCCCS Complete Care Plans ("ACC"). , , Sharp Health Plan , ' . When all insurance has been processed, you are billed if there is any unpaid patient responsibility and will receive a statement in the mail. Nu qu v, hay ngi m qu v ang gip , c cu hi v Sharp Health Plan, qu v s c quyn c gip v c thm thng tin bng ngn ng ca mnh For Providers. However, making a partial payment will not prevent a past-due bill from going to a collections agency. Use your member ID number to sign
1-877-251-5896 fax Home Delivery from Express Scripts Pharmacy . Our fax number is 1-858-303-9049 . At this time, paperless billing is only available for Sharp Rees-Stealy and Sharp hospital bills. Our fax number is 1-858-303-9049. 2023SCAN Health Plan. [SBM Sharp Health Plan [ 1-800-359-2002. Yog koj, los yog tej tus neeg uas koj pab ntawd, muaj lus nug txog Sharp Health Plan, koj muaj cai kom lawv muab cov ntshiab lus qhia uas tau muab sau ua koj hom lus pub dawb rau koj. The claim dispute process should only be used after other attempts to resolve the matter have failed. If you cannot provide the CPT code, please contact your doctor's office for the CPT or a detailed description of services. o Or within 60 days after the date of the denial of a timely claim submission, whichever is later. We are sorry, but we are unable to process your price estimate if you live or are travelling within the EU or affiliated nations. Shop plans 1 2 3 4 5 6 Enroll online Talk to a , Health (8 days ago) WebThe original claim must be received by The Health Plan 180 days from the date of service. GET INFO , Share this information with our members to help reduce their heart disease risk. For more contact information, please click hereto access the Provider Operations Manual. Privacy Policy| Terms of Use| Nondiscrimination and Accessibility Requirements. For general information or questions about quotes, rates or materials: Write: The Health Plan encourages electronic claims submission . Hours may change during holidays. , Sharp Health Plan , ,1-800-359-2002 , Sharp Health Plan 1-800-359-2002. The hospital's bill will be for the technical resources and supplies, such as procedures and equipment, needles and scalpels or medications. Due to California privacy regulations, the information you can access for minor patients will depend on their age. 200 San Diego, CA 92123-1450 Fax: (619) 740-8571 7. Send us an email instead. Please check the box proving that you are not a robot. refill on a road trip. Email your SCAN Network Management representative. Were here to help you help your patients. We are currently experiencing issues with our provider and site search tools. For example, if you had an emergency room visit that required X-rays and lab tests, you may receive a bill from the hospital for technical resources, a bill from the emergency room physician for professional services, a bill from the radiologist for interpreting your X-rays and a bill from the pathologist for analyzing specimens from your lab tests. Hospital payments: 858-499-2400 Sharp Rees-Stealy payments: 858-499-2410 SharpCare payments: 858-499-2044 Monday through Friday: 8 am to 4:30 pm Need to pay your monthly Sharp Health Plan health insurance premium? For general information or questions about quotes, rates, or materials: For member-specific information or questions: Were here to help you help your patients.
Need Member Help Logging In? Quality care depends on clear communication between you and your patients. These hours may change during holidays see below. You may submit feedback about your Medicare Advantage health plan directly to Medicare. Empire Plan Toll free. A deductible is the annual amount that you must pay, out of pocket, before an insurance plan begins reimbursing for eligible services. Mail-Order Every hospital visit involves both physician and hospital resources. Claims and EDI 1-877-778-7226. Check your coverage documents through Sharp Connect. 1-800-359-2002. For eligibility, referrals, claims, credentialing, contracting, assistance with Sharp Connect or any other provider-related matter, email us at provider.relations@sharp.com or call 1-858-499-8330. 1-360-975-7000, option 1. The Sharp SecureHorizons Plan by UnitedHealthcare and the Sharp Walgreens by UnitedHealthcare plans are Medicare Advantage Health Maintenance Organization (HMO) plans that include benefits in addition to those covered under Original Medicare, including Part D prescription drug coverage. And when you do, you'll get access to tools, tips and programs to help you reach your healthiest you. ", - Sherri R., Director of Benefits & HR Information Systems, Palomar Health. See your patients' history. If there is a problem with the information provided, and your insurance plan will not pay, our billing office attempts to correct the information and refile the claim. Make sure your contact information is up to date.
Read the full disclaimer. If you believe that your needs have not been met, please use the above numbers to contact the hospital where the services were performed and ask to speak to a patient representative. Learn how to create one now. ni chuyn vi mt thng dch vin, xin gi 1-800-359-2002. We are working to resolve this as quickly as possible. Cscs bill payer program volunteer application form return to: bill payer program council of senior centers and services of nyc, inc. 195 montague street, b-15 brooklyn, new york, ny 11201 phone: 718-858-2358 fax: 718-858-2702 personal: (this. Every year, Medicare evaluates plans based on a 5-star rating system. VISIT THE HELPLINE Sharp Health Plan rated 5 out of 5 stars by Medicare for 2023 Every year, Medicare evaluates plans based on a 5-star rating system. year in a row. For eligibility, referrals, claims, credentialing, contracting, assistance with SharpConnect or any other provider-related matter,
TTY/TDD users: dial 711 or use the California Relay Services toll-free phone numbers. If you opt for paperless billing, you may continue to receive paper bills for some services for yourself or loved ones. Pay Your Premium
Click here and follow the instructions. You will also be able to save your preferred payment method for future use. MORE OPTIONS + Brokers We're here to help you succeed. When you connect to a loved one's Sharp Account, you can: To manage the care of a dependent adult, such as a parent, you will need to provide proof of conservatorship, power of attorney or an advance directive.
Ranked one of the Best Medicare Advantage plans in California for 2023 for the 5th consecutive year. If a claim is a resubmission or a corrected claim, please send to the above address, Attention: Resubmissions. Voz y TTY (telfono de texto):1-800-855-3000. P.O. am, Monday through Friday, and 24 hours a day on weekends. Health (6 days ago) WebContact Us . Customer Service Information To find doctors who accept Sharp Health Plan - HMO and their office locations, and more go to http://www.sharphealthplan.com/ Customer service phone number: 1-800-359-2002 Customer service TTY/TDD number: 711 (state relay service) Customer service hours/availability: 8:00am-6:00pm M-F If you do not want to leave our website, please click the X. One of our financial counselors will provide estimated out-of-pocket costs for your care with us. Si usted, o alguien a quien usted est ayudando, tiene preguntas acerca de Sharp Health Plan, tiene derecho a obtener ayuda e informacin en su idioma sin costo alguno. Effective January 1, 2022, all California health care practitioners who are authorized to prescribe will be required to issue prescriptions electronically. Additionally, a Level Two report is provided to your vendor, which is the only accepted proof of timely filing for electronic claims. , 1-800-359-2002 , Sharp Health Plan , 1-800-359-2002 . General office experience, preferably in a service oriented environment. You have entered a ZIP code that is not currently accepting enrollments. Find a local SCAN Representative in your neighborhood who speaks your language. Send us an email instead. TTY/TDD users can dial 711 or use the California Relay Services toll-free phonenumbers. Every year, Medicare evaluates plans based on a 5-star rating system. We are currently experiencing issues with our provider and site search tools. ) 1-800-359-2002. Hours may change during holidays. Don't hesitate to send us an email or call us Monday through Friday, from 8 am to 4:30 pm: We know health care billing can seem complicated - so we work hard to ensure your experience with Sharp is straightforward and accurate. Call our Customer Care team at (855) 995-5004 or submit a form. Refer to your insurance card or call your insurance provider to determine your medical group. , , Sharp Health Plan, . Provider Account Management:
Rated 4.5 out of 5 stars by Medicare six years in a row! If possible, please provide the current procedure terminology (CPT) code, which can be found on the order from your doctor. GET INFO , Half of Americans have at least one risk factor for heart disease. Real Time Claim Status (RTS): NO. Electronic billing ensures faster processing and payment of claims, eliminates the cost of sending paper claims, allows tracking of each claim sent and minimizes clerical data entry errors. Caregivers for SCAN Members can receive help with their login credentials here. Get started now. We invite you to share our women's preventive care
Sharp Health Plan | Login Sign in Email address Password Forgot your password? Visit our FAQ and get your questions answered. Sharp Community Medical Group 8695 Spectrum Center Blvd., 4th Floor San Diego, CA 92123 Customer Service Department Phone Number: 858-499-2550 Toll Free Phone Number: 1-877-518-7264 TDD/TTY: 711 Fax Number: 858-636-2038 Appeals Department Address Sharp Community Medical Group Attention: Appeals Department 8695 Spectrum Center Boulevard, 4th Floor Seven days a week, Default (Select appropriate section in drop down menu to populate), Get the most out of your pharmacy benefits, Understanding your explanation of benefits, Medicares 5-star special enrollment period. Encounter Data Team Encounters_Operations@scanhealthplan.com. Messages received on holidays and outside of our business hours will be returned within one business day. Every year, Medicare evaluates plans based on a 5-star rating system. *Star rating applies to all plans in California offered by SCAN Health Plan 2018-2023 except SCAN Healthy at Home (HMO SNP) and VillageHealth (HMO-POS SNP) plans. Sharp Health Plan . *Original Claim Number: (If multiple claims, use attached spreadsheet), or Original Referral Number: * Health Plan ID Number: Patient Account Number: Service "From/To" Date: ( * Required for Claim, Billing, and Reimbursement Of Overpayment Disputes) Original Claim Amount Billed: Original Claim Amount Paid: *DISPUTE TYPE Easily submit pre-authorizations without extra steps. 1-877-863-3362 The General Data Protection Regulation (GDPR) governs the processing of personal information gathered from individuals while they are in the European Union (EU) and parts of the EEA (European Economic Area, which currently includes Iceland, Lichtenstein and Norway). 1 Practice Locations Offering you and your family convenient access to care where you work, live and play. Credentialing:
Enjoy direct access to Sharp HealthCare and The Sharp Experience.*. For the best experience on our website, please upgrade your browser to the latest version. Have a computer with Internet access Can download and install a free Active-X secure FTP add-on. REDUCE RISK , Learn how to reduce colon cancer risk by making healthy lifestyle changes. Contact us Coronavirus & COVID-19 , Health (2 days ago) WebCall us at 1-858-499-8300. The only way to ensure you have the full Sharp Experience, from coverage to care, is with a Sharp Direct Advantage plan - only from Sharp Health Plan. If you have questions that include personal details, like your medical history, please call your doctor directly. FL 22: Resubmission Code field must be billed with a "7" and the Original Reference Number field . Non-contracted providers can refer to the AHCCCS fee schedule for reimbursement information. If you have questions about eligibility, costs or what kind of coverage you can expect give us a call today! You can also search for your primary care doctor to find the medical group you and your doctor belong to. Box 2906Milwaukee, WI53201-2906. Messages received on holidays and outside of normal business hours will be returned within one business day. To pay by credit card over the phone, please call Patient Financial Services: Check, cashier's check, money order and major credits cards are accepted at all Sharp HealthCare hospital and clinic locations. Sharp Direct Advantage is offered by Sharp Health Plan. With our cost-saving benefits, you could put more money back into your monthly budget. Seffrah Orlando, Senior Public Relations Specialist Or visit: https://dentaquest.com/state-plans/regions/arizona/, Mercy Care FinanceP.O. This means the hospital and each of your treating physicians will send you a bill for their parts of your care. Read the full disclaimer. Need to pay a medical bill or copay? Fax: 1-858-303-9049
Sharp Health Plan . Hours are 8 a.m. to 8 p.m. from April 1 to Sept. 30, Monday through Friday. Oct. 1 March 31, 8 a.m. 8 p.m., seven days a week, Write: Customer care representatives are available to assist you. When you create an account on sharp.com, you will be able to view your statements for Sharp Rees-Stealy and Sharp hospitals in one place, make payments and pay all your invoices by credit card, debit card or via your checking account in one transaction. Please read our. FL 64: Document Control Number field must be billed with the Fidelis Care original claim number. Member Services Phone Number. We are working to resolve this as quickly as possible. Please check the box proving that you are not a robot. After your claim is processed by your primary health insurance plan, our billing office will file claims with any secondary or supplemental insurance organizations that you have provided to us. Phone: 1-858-499-8200. Thats why were committed to you. Payment plans are only for hospital bills, and are not available for Sharp Rees-Stealy bills or for connected family members at this time. Every hospital visit involves both physician and hospital resources. Call 1-800-827-4277 or view our detailed phone directory. A provider may file a claim dispute based on: Before a provider initiates a claims dispute, the following needs to occur: o Within 12 months after the date of service. For member-specific information or questions: For our members' protection, we don't recommend using email to send personal medical information. Call 1-800-827-4277 or view our detailed phone directory. Don't have a Sharp Account? Ready for comprehensive Medicare Advantage coverage that could save you money? Failure to specifically state the factual and legal basis may result in denial of the claim dispute. Our billing office will make several attempts to collect payment. SharpCare Medical Group patients can use this form to make online payments. Get better Medicare from San Diegos only 5-star plan with direct access to Sharp HealthCare. Please do not use this form to convey personal or medical information. ) 1-800-359-2002. MORE OPTIONS + Brokers We're here to help you succeed. You can call us Monday through Friday, 8 am to 5 pm. If you cannot pay the entire amount, you can set up a payment plan via Sharp Account for qualifying or eligible hospital bills. If you have any questions about the process or your specific bill, please don't hesitate to send us an email or give us a call: We want to make it as easy as possible to manage your bills, which is why we offer paperless billing. View past statements and payment history from the last 18 months, Save a payment method for quicker check out, Access patient portals and other digital tools. Ranked one of the Best Medicare Advantage plans in California for 2023 for the 5th consecutive year. Stay up-to-date on Sharp Health Plan-related information related to coronavirus and COVID-19. BOX 22616 1-855-562-8853 (TTY/TDD: 711) 7am to 8pm Pacific Time
The provider should contact MC Claims and/or Network Management to seek additional information prior to initiating a claim dispute.
Instructions on how to fill out the claim forms can be found at the following AHCCCS website addresses: Submit original copies of claims electronically or through the mail (do NOT fax). Our offices are closed on the followingholidays in 2023: You can send us an email at customer.service@sharp.com and we will get back toyou. Please refer to our Billing, Collections and Bad Debt policy. For your employees' protection, we don't recommend using email to send personal medical information. Sharp Community has been caring for San Diegans since 1989. Enjoy retirement with a plan you cantrust. www.ethicspoint.com, SCAN SIU Team For questions about this process, contact UPMC Health Plan Web Services at 1-800-937-0438 from 8 a.m. to 4:30 p.m., Monday through Friday. Oct. 1 March 31, 8 a.m. 8 p.m., seven days a week. Upang makausap ang isang tagasalin, tumawag sa 1-800-359-2002. To see an example of a bill like yours, with descriptions for each section, please review our sample bill.
Toll-free 1-855-562-8853 TTY/TDD: 711 Our , Health (9 days ago) WebSharp Health Plan. Awards and recognition are subject to change each year. The amount you are charged is the portion of your bill your insurance policy does not cover - it is based on what your insurance plan communicates to us on your explanation of benefits (EOB). Awards and recognition are subject to change each year. Box 22698 Long Beach, CA 90801-5616. Phone: 1-858-499-8100
Nu qu v, hay ngi m qu v ang gip , c cu hi v Sharp Health Plan, qu v s c quyn c gip v c thm thng tin bng ngn ng ca mnh If you still need answers, please send us an email or give us a call: It's not uncommon to receive statements or bills from more than one provider for one hospital visit. This year's theme is #EmbraceEquity. Registered providers agree to abide by state laws and agree to accept the state Medicaid payment as payment in full. If you use FollowMyHealth, you may grant account access to any adult. Sharp Health Plan 8520 Tech Way, Ste. DentaQuest administers dental benefits for Mercy Care and Mercy Care Advantage. Sharp hospitals: 858-499-2400 Sharp Rees-Stealy: 858-499-2410 SharpCare: 858-499-2044 Sharp Specialty Groups: 858-346-4321 We look forward to helping you. Contact Us; Forgot Username; Forgot Password; Schedule a Demo (855) 757-6060 If you have questions about your covered services, copays or deductibles - or which providers are in-network or out-of-network in your insurance plan - please call your health insurance company to confirm your coverage. email us at provider.relations@sharp.com or call1-858-499-8330. With our providers, patients and health plans working together, we can ensure the best possible outcome every time. Click hereand follow the instructions. Required Qualifications. You may need to complete a final step to connect to your family member in FollowMyHealth. Learn how , These two screening tests can help prevent cervical cancer or detect it early. Claim Form - Conference and Travel - Cerritos College - cms cerritos Providers who are contracted with Mercy Care can use electronic billing software. , , Sharp Health Plan, . Encounters_Operations@scanhealthplan.com, Contact Express Scripts for Part D Coverage Reviews Call Member Services to request translation services. Select the appropriate claim form (refer to table below): Hospital inpatient, outpatient, skilled nursing and emergency room services, Dental services that are considered medical services (oral surgery, anesthesiology), Mercy Care Claims DepartmentP. O. Once you have submitted our request form, we will review your request and send you an email invitation to complete the connection within 30 business days. 1-877-251-5896 fax 3800 Kilroy Airport Way, Suite 100 Although the hospital and the physician may use the same language to describe each charge, their bills are for separate services. You can send us an email at customer.service@sharp.com and we will get back toyou. We are sorry, but we are unable to process your price estimate if you live or are travelling within the EU or affiliated nations. , 1-800-359-2002 , Sharp Health Plan , 1-800-359-2002 . It only takes about 15 to 20 minutes to enroll online securely. Please visit the, Resources for Foster/Kinship/Adoptive Families, Accessing Behavioral Health Services in Schools, AHCCCS Whole Person Care Initiative (WPCI), Emergency Triage, Treat and Transport (ET3), Report Concerns About Quality of Care Received, ALTCS Electronic Member Change Request (EMCR), Quality Assessment and Performance Improvement Strategy, Pre-Admission Screening and Resident Review (PASRR), Demographics, Social Determinants and Outcomes, Tribal Court Procedures for Involuntary Commitment, Contracted Health Plan Audited Financial Statements, Monkeypox Virus and Vaccination Information, Federal Funding Accountability and Transparency Act, Digital Tool Box Deliverable Reports & Schedule, Digital Tool Box AHCCCS Policy & Procedures, Quarterly Meeting Minutes and Presentations, Agency Tribal Consultation Annual Reports, American Indian Health Program (AIHP) Change Request Form, American Indian Health Program (AIHP) ID Request Form, If you have an HEAplus account- go to "Options" and click on the "Request New ID Card" link or, A Community Assistor can assist you in requesting the replacement card through their Assistor dashboard. All rights reserved. Please include all supporting documentation with the initial claim dispute submission. Preferred Qualifications. Eligibility, referrals, or claims:
We will review your request and send you an email invitation to complete the connection within 30 days. b) The claim form may be returned unprocessed (unaccepted) if illegible or poor quality copies are submitted or required documentation is missing. You can call us Monday through Friday, 8 am to 5 pm. Home Delivery from Express Scripts PharmacySM Sharp Health Plan1-800-359-2002 . Cookies must be enabled to properly use this website. b) Through the mail to the appropriate address: Additional information regarding claim submissions can be found in theProvider Manual. Search Sharp Health Plan PayerID SHP01 and find the complete info about Sharp Health Plan Insurance Type, LOB, ENR, RTE, RTS, ERA, SEC, Customer Service Number and more . 562-508-6781 For your protection, we don't recommend using email to send personal medical information. FBT: SharpHealthPlan.com no longer supports this Internet browser. Were your neighbors so you can count on us to be accessible. TTY/TDD users can dial 711 or use the California Relay Services toll-free phone numbers. You can call us Monday to Friday, 8 am to 6 pm. We are available 7 am to 8 pm, seven days a week. 8 a.m. to 8 p.m., Seven days a week, from October 1 to March 31. Please submit a copy of the front and back of your statement and a brief explanation of your situation, along with any other relevant information, to the address of your health plan. LEARN MORE , Let our members know about screening tests to help prevent or detect cervical cancer. You may also mail your payment to the address listed on your statement. If you believe that the determination is not correct, you or your authorized representative has the right to appeal the decision by filing a grievance with your health plan. Once received, the claim dispute will be reviewed, and a decision will be rendered within 30 days after receipt.
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