Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Thanks to all. LauraS realize that you can be selective about all those services but find out what level you like to be pampered at. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? DECK 20. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. So just curiousThanks again!!! Your concierge is a bit like an agent to you on board ship. As such, there is no specific guideline on how much you should tip your butler. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. 19952023, The Independent Traveler, Inc. Are drinks packages worth the price? Serve a welcome glass of Champagne upon arrival to your cabin. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. Hey, you only live once! He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. 1,382 sq. They also explain how you access certain parts of the ship so, for . one night we stayed in to watch one and ordered pizza. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. ft.*, you have space for up to eight guests. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. ft. Owner's Suite with Large Balcony Sleeps up to 5. Any discussion of tipping on a cruise will bring out a wide variety of opinions. I admittedly didn't read through them all but it's a good starting point at least! It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? Serve afternoon canapes and/or afternoon tea in your cabin/suite. Assists with priority access to tenders to shore. To add to the above, your butler and concierge are shared with other guests. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. They also handle your priority disembark at the end of the trip. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. Overall a very nice experience. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Uber Cash and Uber VIP status is available to Basic Card Member only. When we talked to the butler, she said, "I'll bring you a menu. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. Retired Asst. DECK 18. What a great way to start the day! Your butler will also remember your preferences and attend to your every need. the escort onto the ship has failed both times we sailed in suites. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. So we'll be trying that out next summer! Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Being a guest of The Haven with Norwegian Cruise Line means personalized service. We enjoy eating in the restaurants more than we would the room. ft.*. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. and I hope that NCL doesn't do any tinkering with it. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. *Square footage and stateroom configuration and capacities vary by ship. If people keep their expectations down a little things would be better for all. These Guild of Professional English Butlers are among the best anywhere at sea. Did you mention that you love grapes? We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. If you forget let say your jacket and your in the theater you call your butler. I have had 2 NCL cruises in suites. Some have just concierges but no butlers. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. But the extra services are the real reason cruisers love Disney's Concierge level. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. Copyright 2023 Northstar Travel Media, LLC. The butler is your personal host during the cruise vacation. Terms apply to the offers listed on this page. By continuing to browse the site you agree to our use of cookies. This stateroom type features relaxing and luxurious spa decor. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Lots of room for everyone. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. It is a cruise ship not Downton Abbey. Name of lounge: The Haven Lounge. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. To find out more, please. Plus, your own feed of TPG content. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. However, the generally accepted minimum is $10-15 per day. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. The same cabin called 3 times. The concierge can also help you plan special occasions and celebrations. These stories will help: A beginners guide to cruise line loyalty programs. Guests will need to use their keycards in order to enter The Haven complex. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Use them, and reward as appropriate. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. 19952023, The Independent Traveler, Inc. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Many cruise ships don't have any concierges or butlers at all. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. Related: Is Disney Cruise Line concierge level worth it? These staterooms range in size and in-room amenities and vary from ship to ship and class to class. 574 sq. They also. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Help you plan and execute a cocktail party you host in your suite. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Part of that service comes with even more perks if you sail in The Haven and Suites. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Would I do it often, no but it was fun. By continuing to browse the site you agree to our use of cookies. He/she isn't just "yours". The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. I think he'd be too busy around at yours, thank god! Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. hoping our third time in april actually results in an escort! Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Next morning I could hobble so was able to go to the restaurant albeit slowly. And be sure to call for butler and concierge service anytime you like. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. This post contains references to products from one or more of our advertisers. One afternoon we arrived back from a long day to find a ham/cheese sandwich waiting for us - we devoured it and after that we went through BLTs, turkey, you-name-it. After the party, they will clean your suite while you enjoy the ship. Powered by Invision Community, Also I was told my last cruise they give you those cordless. So don't have to much expectations. Aft balconies and mini suites don't have butlers or concierge, just great balconies! There are select categories of Suite which come with specific additional amenities, too! Your butler can also help with in-room parties. CC Help Jenn He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. There is another thread about tipping the Butler good luck with that one. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. I hope those neighbours tipped him well as he was so devoted. For drinks, we tip $1/$2 per drink. Hotel. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Started August 27, 2021, By Last cruise. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. Spanning and impressive 6,694 square feet. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. There are certain times of the day such as breakfast and early evening when they can be very busy. Concierge. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel.
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