I am glad you enjoyed the views looking down on the lakes and it sounds like your visit to the restaurant was very positive. Does Steele Hill Resorts have any great views? After speaking with our housekeeping manager, it sounds as if the delivery of additional bedding including the requested comforter was brought to your room in a timely manner by our housemen on the first night of your reservation. Our full time activates director does a great job organizing events to introduce guest to the abundance of nature around the resort. Some true and some legend. The walls are also extremely thin. The resort offers a variety of room types and we always encourage guests to view the room descriptions on our website prior to booking their reservation. I think families would find this place entertaining, and perhaps other parts of this hotels are nicer. Sincerely, Rob Robillard, General Manager, Hotels near Lakes Region Community College. We are so glad to hear that you have been coming to our resort for 16 years and appreciate your continued support. But they're offering a weekday 3 day 3 night stay for $250. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. We were very impressed. We were given a 2 bedroom in Steele Hill West. Spencer from Woodville, and Zion from Detroit, you guys lost this deal. Which room amenities are available at Steele Hill Resorts? So I got an odd call, from a Steele Hill Vacation Club. Fun pool area, but overpriced and subpar lodging, We went over to Steele Hill for a winter weekend family getaway, interested in the pool and other activities. The 1860s inn is believed to be haunted, proven by apparitions, shadowy figures, odd noises, whispers, and hot spots. Uncomfortable beds? Sincerely, Rob Robillard, General Manager. The rest of our experience was pretty good, but you two definitely ruined what was an otherwise nice weekend. It's not perfect but he food is definitely good and the servers are friendly, local people. Review tags are currently only available for English language reviews. Sincerely,Rob Robillard, General Manager. I can assure you that I will review your feedback with the other managers in order to improve the overall experience for future guests.Sincerely,Rob Robillard, General Manager. Tripadvisor performs checks on reviews. The reality is you are paying a lot more money than you expected for vacations. Is parking available at Steele Hill Resorts? I told my mother the next morning she was gong to think I was crazy and I also reported it to multiple staff, who confirmed the hotel was haunted by a man in the 1980s down at the check in/out main office who was murdered. I wish I had taken a picture. My kids loved the indoor pool with the waterslide. After driving right to the resort (dont follow GPS, use the resorts directions), we found everything as advertised. Steele Hill Resorts, in the heart of New Hampshire's popular Lakes Region, offers scenic views of Lake Winnipesaukee and Lake Winnisquam. It is a nice family stay.More, I am glad to hear your group enjoyed their stay up at Steele Hill. that those tours are very pressure/ intrusive/lots of personal information are being asked. We hope that you and your family will be able to join us again for some more fun soon!Sincerely,Rob Robillard, General Manager. Im sure this place is great in the summer or would have been great if our kids were there, but as two adults visiting in the fall, this resort was horrible. The bottom was covered with baking splatter. Conveniently located restaurants include Tavern 27, Heritage Farm Pancake House, and El Jimador. Clearly cleanliness is lacking here. For some rest and relaxation, visit the sauna or the 3 hot tubs. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. LOVE, POVERTY, WAR AND Also by Christopher Hitchens BLOOD, CLASS AND EMPIRE: The Enduring Anglo-American Relationship A LONG SHORT WAR: The Postponed Liberation of Iraq WHY ORWELL MATTERS LEFT HOOKS, RIGHT CROSSES: A Decade of Political Writing (edited with Christopher Caldwell) LETTERS TO A YOUNG CONTRARIAN THE TRIAL OF HENRY KISSINGER BLAMING THE VICTIMS: Spurious Scholarship and the . We will make sure to address the issues you brought up with our management team. So Steele Hill resorts, you lost out. (This also happened to someone else in my party earlier in the week in a different building.) Free WiFi is available throughout the property. I will be following up with our housekeeping manager to audit this issue and address it directly. Even though my room in the South Hotel included a king size bed and a jacuzzi tub, I found it to be on the small side, even though I was the sole occupant. The sofa in the living area also folded out into a bed. We got a news letter saying due to covid they are doing deep cleaning!!!! The room was spotless and had everything we needed. At this magnificent resort, you and your loved ones can celebrate the . Nestled in New Hampshire's Lakes Region, the Steele Hill East and West resort provide a quiet escape among the woods of Sanbornton. Like Webcams nearby. Why is it here? Address: 516 Steele Hill Rd, Sanbornton, NH 03269, USA. They took $20.00 off my bill the next morning. The kitchen was even stocked with utensils, pots and pans, and everything that you'd need, which was very convenient and useful. If you have a story related to this location, please share it with us below or contact us. We were in the west end nearest the pool. We were on the east side, very dirty, outdated, stains on ceiling in bathroom, cobwebs in master bedroom, (see pics) dust on headboard in master bedroom. From Steele Hill Resort's unforgettable mountain-top vistas across the lake-dotted landscape to the Summit Resorts central location that embraces the region's historic attractions and hospitality spirit to the Center Harbor Inn's idyllic, beachside getaway on . Will 100% be back again! After I verbally consented to pay the $59, they emailed me the confirmation letter. The resort has been experiencing a significant increase in demand over the last few years and the reservation staff always adjusts price to match this demand. When I asked who we might follow up with in a day or two should we decide to buy, Spencer said 'we don't have business cards here.' 516 Steele Hill Rd, Sanbornton, NH 03269-2605, Lock in the lowest price from these sites, I dont typically write reviews but I feel obligated after being treated with such disrespect. Upon arrival we were given a "complimentary upgrade" from a hotel room to a one bedroom townhouse. After I verbally consented to pay the $59, they emailed me the confirmation letter. We take these matters very seriously and will speak with the proper departments and work to improve in these areas for future stays. I am writing this review not to hoping get the money back, but to share with you, so that many of We went to Whales Tale Water Park at the end of June, 2021, and filled out a wining contest form of some kind of free stay. Steele Hill Resort. Yes, guests often enjoy the mountain view available here. When I opened the curtain to see the view it was stellar, hands down the best part of the room was the view. The fitness center is a recent addition to the resort and it has been received rave reviews from guests.Thanks again for choosing Steele Hill. Sincerely, Rob Robillard, General Manager. 2023 FrightFind, All Rights Reserved. Lower buildings are older and shabbier; upper buildings nearer to pool and in better shape. I booked over the phone and it was $411 total which was expected. Our housekeeping team has had excellent customer feedback grades in the last two years and I can assure you this is uncharacteristic of their service. We didnt have hot water but it was fixed immediately by maintenance, staff. Once we confronted him, He asked us if we were using the fireplace, we were, and he said he was checking. Rob Robillard, General Manager at Steele Hill Resorts, responded to this review. The next morning, day of check out.. 6am, again felt something moving up the blankets, pressing the blankets down. The inn is believed to have been a stop . Our specter crew has this haunt in processing and will be updating its information shortly. Throughout the pandemic we unfortunately had to temporarily close some of the onsite amenities but we did notice that the saunas were able to open on the second day of your stay with us for you to enjoy. Needless to say I couldn't even sleep in the same bed as my partner, especially since the AC decided to work only when it wanted to. We are so happy to hear that your accommodations and our amenities were perfectly suited for your party during your visit. In terms of the room, I understand your concerns about the construction. We appreciated the additional feedback regarding our hiking trail network and we are in the process of working on our onsite trails and will be sure to update our site map as soon as possible. So, the resort is not very well located to make up for shortcomings. The two-day trip would have been better served at home. more. we checked out the next day and lost all the money we had to pay up front. The bed was so uncomfortable I could barely walk the next day and we had to rent a hotel to be able to sleep. Listen to ghost stories that will make your spine tingle. They have done their best, but they have not been kept up. I think our room and section was just sad, We are sorry to hear that you are unhappy with your stay with us. To this day, I am still so freaked out by what I saw. The sofa in the living area also folded out into a bed. We hope that you can give us another opportunity in the future to improve your opinion of us.Sincerely,Rob Robillard, General Manager. My husband and I were both tossing and turning so much we decided right then and there we would only stay one night, even if the 2nd night was free, we were too uncomfortable to stay.The song and dance was just that. A children's pool, a seasonal outdoor pool, and a health club are also featured at the family-friendly Steele Hill Resorts. The room had some nice amenities (fridge, stove etc) and the bathroom was clean. The amenities were above average and the on-site restaurant was above average. We strive to provide a comfortable and enjoyable stay for all of our guests, and it is great to hear that we were able to meet those expectations for you during your trip. We will thoroughly review each issue that was raised within your review, and seek to improve our services going forward. Unfortunately, that resulted in a miserable night's sleep for my wife and two toddler aged children. What was promised to be a 60 to 90 minute sales pitch too over 2 hours and ended with the 'manager' Spencer pushing some pretty transparent high pressure sales tactics. We stayed in a tiny room, in a disgusting hallway, littered with garbage and bag of garbage. We apologize that we did not deliver an ideal hospitality experience and hope that you will be willing to give us another chance in the future. That always ticks me offall it takes is a simple "hello" and I am good to go.Overall, I would probably stay here again if their room rates do not go up. Fitness Center. So we settled down in our room for the night, the bed in our room was very uncomfortable, not to mention we didn't have air conditioning. Went to breakfast and was seated at the table that was used for take-outs. Read more, 118 Broadway, Suite 336, San Antonio, Texas 78205, USA, Take a historical ghost tour through San Antonio and revisit the past. Seriously? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We also reviewed the phone recording to see if the reservationist mentioned that you were in the East building and not the South Building. 100 Lower Bay Rd, Sanbornton, NH, 03269. Email. Experienced shadows moving in room .. Steele Hill Resorts. We are delighted to hear that you had a great experience and that your room was clean and had everything you needed for a successful vacation. Yes, free parking is available to guests. That is so creepy; the ghost was crawling up beside you in bed as well as hearing a female screaming. With that in mind I was expecting to be blown away with accommodations since they were courting a potential owner. The lack of tubs is why I docked a star. We were extremely disappointed after looking so forward to visiting here. . The restaurant was okay. Sincerely, Rob Robillard, General Manager. Call Center Representative - $750 Sign-On Bonus 09/19/2022 - Telemarketing. Cataracts are rare for ppl under age 65, it was definitely the ghost Im certain. Tripadvisor performs checks on reviews. Our South Studio rooms are all equipped with a dropdown Murphy bed designed for space efficiency and each studio also provides a pull-out sofa that many guests find extremely comfortable. In the middle of a hardwood forest, Steele Hill Resorts houses a steamy glass-atrium pool area. However, I can understand how a guest could be disappointed if they believed they were staying in one unit and checked into another. This problem will be resolved as we plan on putting a new roof on the facility in September.I am sorry to hear that you did not find the room arrangements satisfactory. It sounds like you may have been with us during the beginning of a weekend period where the housekeeping team was processing the majority of the rooms in the hallway for guest arrivals. If you're ok with a murphy bed on the floor, poor maintenance, having to beg for a comforter for the bed, unresponsive front desk personnel, this is the place to go. Musty smells? Great little gym. More Information. It sounds like something I would actually use, but a lot of the information I'm finding online is vague and it seems a . Our West Townhouse units are a great spot for families looking for plenty of space with easy access to the amenities center. 3 out of 5. oh and I think my grandmother had one just like it when I was growing up. Of course, I wont get my $59 back. While we understand that you had some difficulties during your stay with us, we hope that you will give us another opportunity to provide you with the experience you deserve. In 2020, management put an occupancy limit in place with the West Indoor Pool for the safety and enjoyment of all guests. We have been owners since 2005, we used the amenities because we lived close but moved to Florida, we came for our very first visit as a couple. Also, the last night at Steele Hill, both my cell phone and laptop broke, just stopped working. Let me start by saying we were offered a "free weekend" since a friend of our recently purchased a timeshare. When I asked to be seated somewhere else, she said there was nothing else available. This haunt is in need of information. Most of the activities are at the top - the big pool, etc. Most staff weren't very helpful. Fortunately, we are also in the middle of a renovation cycle of our East units, this includes new paint, new carpet and additional carpet padding for noise mitigation. Tilton, New Hampshire. When you first go to unlock the door to the room there is a glass panel where if you look down you can see directly into the room from the hallway- a little odd. My kids loved the indoor pool with the waterslide. We always strive to accommodate our guests to the best of our ability. Explore history and legend. I then went into the master to open the curtain and discovered there was no window and more importantly no a/c. So I called them 2 days later to cancel the reservation. We traded our timeshare week through Interval. This has been one of the better resorts we have traded for. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. Related Videos. What an amazing sunrise photo that you were able to capture, thank you for sharing! Theres a former staff member of Steele Hill who mentioned in an online blog Re: SH being haunted- TVs would be constantly replaced they just stopped working. Built in 1763, the inn is haunted by a ghost the staff have nicknamed Charlie. Thank you again for your feedback and we hope to have the opportunity to make your 17th stay with us even better! Sincerely, Rob Robillard, General Manager, Decent accomodations, terrible sales team, The rooms and service were nice enough. Moreover the toilet was so close to the wall you had to sit oddly, oh and I cant forget the crusty dried booger above the toilet paper roll left on the wall, or the toothpaste running down the wall next to the sink. Made for a cold trip back to our building! Built in 1763, the inn is haunted by a ghost the staff have nicknamed Charlie. Delivery & Pickup Options - 44 real customer reviews of The Hilltop Restaurant At Steele Hill Resorts "I've been here for a rehearsal dinner, wedding, breakfast, and dinner on 3 different occasions. The murder was unsolved, according to the staff who told me he was still wandering the halls, seeking justice for his murderer. The gym was quite nice for a hotel. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. I have 2 kids (who witnessed this final interaction by the way, and yes we talked to them about how not to treat people afterwards) so I don't deal in or with ultimatums. Our trained and knowledgeable representatives will provide a tour and explain the advantages of membership in the Path Vacations. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. Steele Hill Resort in Sanbornton - The rumor: The older main building is haunted by a man who is seen walking the halls whistling and has been seen opening doors and windows. SAF. Anyone is welcome to visit the accommodations page on our site and view both the picture slideshows and the videos we have produced for each room type. gross exceptions (long hairs clinging to goop on the wall), but even then pretty depressing. Even when he was in he never called up to us at all. Steele Hill Resort. I had to buy new ones. My daughter loved it and we really enjoyed it as well. I miss the days when customer service existed and they would try to keep your business. I am glad the resort experience met your expectations. We reserved a week and wanted to stay one more day, and they worked that out for us with another room that suited us perfectly. Own or manage this property? The accommodations (two bedrooms, spacious living area with full kitchen, and three bathrooms) were perfect for us. The front desk said they would bring them once some got washed. Check out our State Frights to find the scariest places in your state. The property's stunning surroundings provide a gorgeous natural backdrop all year round, whether you're planning a summer soiree or white winter wedding. we stayed at Steele Hill East for a "long weekend" the unit we got was totally outdated, the rug had stains all over it, the couch was so old it sagged in the middle. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It included a full kitchen and two bathrooms but no tubs, only shower stalls. Why is it here? One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. Once the curtain was open, I noticed a nice glob of chocolate something stuck to the curtain. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. There were about 15 other seats available. Address: 516 Steele Hill Rd, Sanbornton, NH 03269, USA. An apparition of a man is said to walk through the halls and offices in the corporate office, opening doors and windows. If you have a story related to this location, please share it with us below or contact us. Steele Hill Resorts Timeshares. For some rest and relaxation, visit the sauna or the 3 hot tubs. (See attached picture), Ask karenB4540FZ about Steele Hill Resorts, Ask DaddysASoxFan about Steele Hill Resorts, Pretty on the outside and that's where it ends. Located close to Lake Winnisquam, Steele Hill Resorts provides 9 holes of golf, a poolside bar, and a grocery/convenience store. I got flustered and got out of bed quickly, but again, nothing was there. Steele Hill is a great resort for families, and though we were three adults, we enjoyed every minute of our stay. We traded our timeshare week through Interval. Claim your listing for free to respond to reviews, update your profile and much more. The pool, although smaller than we had expected, was still very fun. We apologize for any confusion regarding the room amenities and we always request that guests inform our reservations department of any specific needs upon booking as we do have entry level and handicapped accessible units onsite. He often whistles as he walks. Thank you for staying with us on a return trip for bike week. Overview. The restaurant is at the bottom. Management and sales should really look at how potential owners see the facility upon check in. groceries--many trips, no other way. Active travelers can enjoy hiking/biking, racquetball/squash, and fishing at this hotel. Not ok. We went to the pool that has the water slide. One girl at the desk was kind, but there was no one around to explore changing rooms or get some help. There was no sofa or desk and there was no balcony. As far as considering our property a pit we would have to disagree as all of our team members work very hard to make Steele Hill an enjoyable vacation destination for our guests. I will let the head chef and manager know that you acknowledged their efforts.Thank you for staying with us at Steele Hill Resorts. Resort Details & Photos The Summit Resort Laconia, New Hampshire. We would actually intentionally return some day. Hopefully you would reconsider staying with us again and I am sure our reservations staff could find a suite to better fit the needs you described.In terms of the lack of maid service you indicated during the stay. I had surgery on my right eye 2 months later to restore my vision (I was 39 at the time, diagnosed with a cataract. Swiping my key card three times on three doors over a distance of 15 feet to get into my room was also a bit irritating in spite of the high level of security it offerred. . (See attached picture) This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The grounds at the resort are nicely kept and there is a magnificent view to the east. The ghost of a 12-year-old girl named Laura who was killed in a fire in the 1800s is said to haunt the historic 1875 Inn, once called the Tilton Inn. There was a door behind it, which required a key card to open as well as the 7A door, so I would have heard the key card being swiped in addition to a door opening if the figure were to exit.
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