SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! Call: 866-488-8719 Emergency Broadband Benefit (EBB) Program Emergency Broadband Program (EBB) Terms & Conditions ACP is a federal government program operated by the FCC. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. You can find your account number in the following places: On. Skip to content. If you're bringing your current phone to the network, purchase a T-Mobile SIM card. You must opt-in and choose an eligible ACP service plan. The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). BROADBAND DATA. Social Security benefits statement. Offer varies by State and Program Participation. Here's Verizon's SIM unlock policy. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. 2021 ENTOUCH, ALL RIGHTS RESERVED. Premium Channels; TiVo; TiVo Stream 4K; . Divorce decree or child support document. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Our standardterms of serviceapply. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. conference, chat lines, and premium numbers) are not supported and may be blocked. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. Any inaccurate information will delay the port process further. Click here to check coverage in your area. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Channel Line Up; About Us. Check your phone number's eligibility at T-Mobile's transfer portal. Offer not available for existing enTouch Wireless customers. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Only eligible consumers may receive ACP discounts. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Let's Chat. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. ACP is a federal government program operated by the FCC. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. NOTE: Your account will need to be in good standing in order to proceed. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Servicing California and 33 other states! To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another enTouch Wireless mobile customers use of our service or disproportionally enTouch Wireless network resources. Click here to check coverage in your area. Method 1: Check your enTouch Wireless application status online To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. The passcode is your 4 digit PIN. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Carrier on Customer's Account *. EnTouch Wireless Get a free smartphone from EnTouch Wireless. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. You may opt-in for the ACP at the time of enrollment with enTouch Wireless or anytime thereafter through the self-service tool. That is what we are committed to delivering to you! INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Login to MyAccount using your email address and password. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. KEEP THIS INFORMATION HANDY. enTouch Wireless does not guarantee the speeds of the data services it provides. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). OFFER of Free phone with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. ACP is a federal government program operated by the FCC. enTouch Wireless provides a free phone for Tribal residents or use your own compatible device enTouch Wireless does not provide a free phone. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. Learn more about Lifeline and qualification. Videos stream at DVD quality (480p). Click account settings, scroll to the bottom of the page and click Port Out information to view your account number and PIN. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Mar 24, 2021 1:00 am EDT. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Unemployment/Workers' Compensation benefits statement. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Your household can receive only one Lifeline and one ACP benefit. All you need to do is ask we make it easy! PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. If you are going to ask "how do I get a cell phone?" go here instead. conference, chat lines, and premium numbers) are not supported and may be blocked. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Bovay Jr., a distinguished Houston businessman at the time. An eligible household is limited to one monthly service discount and a single, one-time device discount. California voice-only Lifeline subscribers must acquire a data capable device in order to subscribe to an ACP-supported service plan. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Social Security benefits statement. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Specialties: This location is closed to the public. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. *All forms of ID must be valid and used before expiration date. No. Copyright 2023 enTouch Wireless All Rights Reserved. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Be ready with your wireless account number, PIN or password, and billing address. Step 4: You will be prompted to enter your pin. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Erik De La Garza / October 21, 2013. Box 105561, Atlanta, GA 30348). Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com. *International Calling is Limited to unlimited landline and cellular calling to certain countries. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459. Account type. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Find your state-specific qualifying information here! International calling is enabled for direct communications between 2 people; certain numbers (e.g. Text messaging and data rates may apply. We Are In 34 States! https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, New Premium Cell Phones* From Brands You Trust, Large Screen, Android Operating System, Brand New, The Quality of Our Free Service Phones Beat The Competition, Unemployment/Workers Compensation Benefits Statement, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Limited Time Offer. If you have any trouble, we are ready to help just dial 866.488.8719. OFFERS MAY VARY BY STATE and service may not be available in all areas. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Lifeline program participants are eligible to participate in ACP. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. Your phone is shipped with a plan loaded and ready to use. Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. To reset your settings to default, choose your device manufacturer below. Veterans Administration benefits statement. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Copy of last year's State or Federal income tax return. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. You can apply your ACP discount to any available enTouch Wireless service plan. Only eligible consumers may enroll. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Promotional offers may be modified or withdrawn at any time. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Copy of last year's State or Federal income tax return. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. Benefits may be transferred to another participating provider at any time. *All forms of ID must be valid and used before expiration date. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Please refer to the terms of service for more details on our policies regarding the reasonable use of our unlimited talk, text and/or data offerings. Offer not available for existing enTouch Wireless customers. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. No wait time! 3 consecutive months' worth of your most current pay stubs. Enrolling with enTouch Lifeline cell service is easy! EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. The ACP monthly service and device discounts cannot be transferred to another household or individual. Only eligible consumers may enroll. Read More Award-winning support is just a tap away. Call us at 1 (855) 754-6543 or get instant answers. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. EnTouch Wireless free government cell phone providers. Unlimited does not mean unreasonable usage. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Click here to Enroll Today! Rates do not include taxes & fees, where applicable. www.EnTouch.net 281.225.1000. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. ACP is a federal government program operated by the FCC. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Taxes and fees included with service plan pricing. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Note from ENTOUCH CEO: Let us join you on your journey. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). The ACP monthly service and device discounts cannot be transferred to another household or individual. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Customers must be first-time Amazon Prime . Lifeline Assistance Programs. Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. Other terms & conditions may apply. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. You can also opt out of data. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). enTouch Wireless provides high-speed broadband service to ACP customers. Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account International calling is enabled for direct communications between 2 people; certain numbers (e.g. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. Safelink is the oldest and the largest company providing best free government smartphones for years. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Safelink Wireless. Notice letter of participation in a qualifying state, federal or Tribal Program. Overview; Facilities Management; KPIs; Strategies; Smart Buildings, Smarter Benefits; Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Eligible Lifeline program participants are invited to participate in the new federal government funded Affordable Connectivity Program set to start on December 31, 2021. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Copyright 2023 enTouch Wireless All Rights Reserved. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. After 30 days of non-usage you will be de-enrolled in the program. B10. Promotional offers may be modified or withdrawn at any time. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Only eligible consumers may enroll. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Offer not available for existing enTouch Wireless customers. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. BROADBAND DATA. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. enTouch Wireless customers can stay connected to friends and family abroad with FREE international calling to countries including Canada, Mexico, India, UK, and more!*. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Participates in the Food Distribution Program on Indian Reservations. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Only eligible consumers may enroll. To confirm that your phone is unlocked, you can dial *611 from the device or call Verizon's customer service at 800-922-0204. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Please visit www.entouchwireless.com/plans for the most up-to-date plan offerings. Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . International calling does NOT include text messaging, picture messaging, or video messaging. An eligible household is limited to one monthly service discount and a single one-time device discount. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. Customer's Account Number *. These steps will reset all network settings and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions. Videos stream at DVD quality (480p). The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.
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